Lucidya | لوسيديا***
Lucidya is a Saudi-based, Arabic-first customer experience and social listening platform designed for the MENA region. Leveraging AI and natural-language processing tailored to Arabic dialects, it empowers organizations to monitor sentiment, measure engagement, and improve customer satisfaction. Lucidya’s platform supports brands in transforming social data into actionable CX insights across all digital channels.
Meltwater
eMedia Monitor (eMM) provides cross-regional broadcast monitoring covering TV, radio, and online sources throughout MENA. Its platform enables real-time tracking, clipping, and keyword analysis of broadcast content in multiple languages. By offering AI-assisted search, regional customization, and comprehensive data coverage, eMM supports media-intelligence operations for agencies, corporations, and government entities across the Middle East.
Lucidya | لوسيديا
Lucidya is a Saudi-based, Arabic-first customer experience and social listening platform designed for the MENA region. Leveraging AI and natural-language processing tailored to Arabic dialects, it empowers organizations to monitor sentiment, measure engagement, and improve customer satisfaction. Lucidya’s platform supports brands in transforming social data into actionable CX insights across all digital channels.
Crowd Analyzer
Crowd Analyzer is the first Arabic-focused social media listening platform serving the MENA region. With offices in Dubai, Cairo, and Riyadh, it provides brands with advanced analytics, sentiment tracking, and market insights in Arabic and English. Its hybrid human-AI methodology delivers high-accuracy reporting and regional relevance, enabling clients to make informed communication and marketing decisions.